Rules make the game more fun.
The problem with metrics isn't the metrics themselves; it's that companies weaponize their metrics to create pressure, blame, and shame. If you don't weaponize the metrics, they can be a source for play, creativity, ideation, purpose, and experimentation.
When building a performance culture, don't get rid of metrics. De-weaponize them.
Learn how to do this (and much more) in Neel's latest podcast with Tim Mikhelashvili of Alloutcoach.
Listen on your favorite podcast app.
Watch on YouTube
And if you're still reading...
Think about your team or department. What sets apart the highest performers from everyone else?
We find that the best performing customer reps are problem solvers. The best performing salespeople are problem solvers. The best performing software engineers are problem solvers. The best performing product managers are... you guessed it: problem solvers.
Great problem solving distinguishes the high performers in virtually every role in an organization.
So, the most important driver of your growth is problem solving. It is the driver of adaptability. It is the reason why you need a motivated workforce.
And it just so happens to be the biggest skill gap in the workforce today. So when your organization talks about measurement, it's critical to measure motivation and the velocity of problem solving. Furthermore, it's essential to develop your colleagues' problem solving skills as part of their everyday work.
We built Factor to make all of the above incredibly easy. Book a demo or reach out to give it a try.
